Memorial Gallery has someone available on the phone at 1-877-996-URNS (8767) or 253-649-0567 to help the families we serve. We provide telephone support Monday-Friday from 6:30 am to 4:30 pm Pacific Standard Time. In the event that you are not able to reach someone on the phone, leave a message and we will call you back by the end of the business day (or sooner, if possible). We also check and respond to our email numerous times throughout the day at firstname.lastname@example.org.
You can check your order status by logging into your account. If you would like to make a return for any reason, please follow the instructions on our return policy page.
Our resources page provides answers to commonly asked questions about cremation, cremation urns, handling of ashes, and other relevant topics such as the scattering of ashes on land or water. You'll also find links to other reputable and cost-effective providers of memorial services.
Of course, if you need help choosing the perfect urn, we'll be happy to answer any of your questions about the products we represent. It is our honor and privilege to assist you and your family in any way we can during this difficult time.
Regular Business Hours: 6:30 am to 4:30 pm PST Monday - Friday
Toll-free: 1-877-996-URNS (8767)
Memorial Gallery, Inc.
5246 Olympic Drive NW
Gig Harbor, WA 98335