Thank you very much, I am very pleased with necklace, and will recommend you to others. Regards, Paula (Teardrop Ribbon Heart with Engraved Jewelry Box Upgrade) - September 26, 2011

Sorry I didn't get a chance to reply earlier. Thank you so very much for the upgrade in the chain. It makes the heart stand out and look so beautiful! I was very touched that you would think of me and change it so that I had a more beautiful piece to remember my little girls with! You know sometimes you aren't really sure if you are ordering from 'people' or just a faceless company online, but you guys are amazing!! Thank you for helping me with my grief. Take care, Maurie (Baby Feet Heart Cremation Jewelry) - September 20, 2011

Dear Michelle, Enclosed is the loaner urn that you so generously sent to us to collect my husband's ashes in. I received the urn that we ordered and it is beautiful and perfect. Thank you so much for everything you did to accommodate us during this horrible time. You went above and beyond to take care of us and I want to you to know how much we appreciate it. Just today, I placed an order for some biodegradable scattering urns that I requested be shipped 2nd day air. If you can work your magic again I would really appreciate it. You definitely have my highest approval and would recommend you to anyone, thanks again for everything. Warm regards, Debby - September 17, 2011

I forgot to tell you how much you working with me means to me. You are really going above and beyond and it is appreciated. Thank you again. (Thumbies Standard-Size Sterling Silver Fingerprint, Rimmed) - September 12, 2011

I am so pleased with the urn you sent me. I appreciate your caring and compassion as well. The wolf pendant was such a nice surprise! Thank you! My wolf was the love of my life and now I can take a piece of her with me. I will refer all my friends to you. I can see that your heart is in your business. A++ Sincerely, Alex (Small Keepsake Urn: Midnight Stars) - September 04, 2011

Thx you for the Urn it was Perfect and the script was Beautiful we are glad that we order thru your company..Thanks (3" keepsake) - August 25, 2011

Allison and everyone at Memorial Gallery, I just wanted to say Thank You and that the prints on the pendant are just perfect. Wendie (Thumbies Gold Four-Print Pendant) - August 10, 2011

I received them about an hour ago and they are beautiful! Thank you so much! If I’m ever in the market again I know right where to go. Corie (Ladybug pendants) - August 05, 2011

Michelle + Memorial Gallery, I would like to take this opportunity to thank you and the engravers at Memorial Gallery for making my selection, purchase, engraving and shipping of my brother's urn a very easy and smooth experience. The quality of the service and care is without a doubt "the ultimate" I have witnessed and been a part of. Memorial Gallery has equipped itself with an extremely professional and service oriented staff. I truly appreciate all of you! God bless you and your families!! Sincerely, Loretta (Classic Silver & Gold Brass Cremation Urn with custom artwork engraving) - July 10, 2011

Dear Michelle, I received the urn and it is lovely. Thank you for your reply and your service. Rebecca (Sculpture Urns: Orange Alabaster) - July 10, 2011


Awesome seller!  (Memorial Stationery: Floral Funeral Guest Book)
Jul 2, 2011

Thank you! The urn was beautiful, my family was very happy!! Everyone LOVED the flower seeds!! Kindest regards, Cindi (Military Urn - Photo Display Urn)- June 30, 2011


no comment given  (Silver Cremation Jewelry Dog Tag)
Jun 26, 2011

I just wanted to write to "thank you" note for your amazing service. The urn arrived last week and it looks beautiful, you did an fantastic job! I can't thank you enough for your help with this. Take care, Warmest regards, Kim (Rosewood Simplicity Urn customized with golf ball, tee & plaque) - June 16, 2011

I recently ordered a small urn and a memorial pendant. I am extremely please with the timely arrival of my order and the quality of the items were very good. I would recommend this web site for anyone in need of memorial items. Thank you for the excellent service. May 28, 2011

Michelle, Urn arrived.. BEAUTIFUL..! Thank you! Don - May 28, 2011

I received my angel keepsake urn (purple). I would like to say thank you it is beautiful… May 20, 2011

Hello. Thank you very much for getting my Thumbie to me so fast, I greatly appreciate it. The Thumbie is beautiful and the note that Allison included was very sweet. My dad wanted so badly to be there to walk me down the aisle and now a part of him will be there to do that. Thanks again, Erica - May 16, 2011

I CANNOT TELL U ENOUGH HOW GORGEOUS THIS CROSS IS!!! This is for our granddaughter who chose this herself. She was so close to her grandfather. Your photos DO NOT do your jewelry justice at all. I opened that box and literally took my breath away. Sounds corny but its the God's honest truth. WONDERFUL PRODUCT!!!! Sincerely Carol - May 15, 2011

I ordered the sterling silver heart ring for my daughter to put the ashes of her biological father in. She will be graduating from high school next week and couldn't stand the thought of not having him with her on that very important day. She is so happy that he will be able to be there with her now. The ring is beautiful! Thank you. Michele and her daugther Kristina - May 12, 2011


Great! Fast Shipping! 
May 11, 2011

Hi Michelle, just to let you know the Eternal Guardian urn showed up today. Thank you for all your help through this process, you guys have been great! Regards, Chris - May 05, 2011

The cremation urn arrived today and it is beautiful. Thank you so much, it is everything I thought it would be. Sincerely, Martha and James - April 28, 2011

I just wanted to say thank you for being such a great company. My order was packaged wonderfully. I appreciate the fast shipping and delivery. I was really hoping I would receive order before my fathers funeral tomorrow and it was here as expected and stated on UPS website. I will definitely be sending more customers your way. Your prices are great and products are absolutely beautiful. Again thank you for being such a great company in such a difficult time in anyone's life. Fast shipping and great products Thank a million times over. Jamika - April 22, 2011

(no comment given)

Silver Cremation Jewelry: Tree of Life- April 06, 2011

Wanted to let you know how much I like the pendant. It's got a nice weight to it, and I love the appearance and quality. It's understated and looks like a piece of jewelry that I'd ordinarily wear. I did a lot of online shopping before I chose this one, and it's the perfect one for me. Thanks very much, Lark - April 06, 2011

The urns arrived today, they are absolutely beautiful, fantastic job and perfectly packaged for a long trip here. Thank you very much -  Western Australia, April 02, 2011

Thank you very much Michelle, I want to thank yu for listening t me and for your time, care & helpful input. Such a beautilful way to honor the memory of a very special person, my daughter inlaw Bobbie. By having my granddaughter select this Urn will help her in bringing closure, se was not able to see her to say goodbye. Thi weighs heavy on my heart. Now she will be able to have her not only in her heart, bu by it everyday. Thank you fr all you do for those of us in honoring those we ave parted with. Michelle, I can't thnak you enough for your time, caring words and helpfl input. - March 31, 2011


Precise and quick. Inscriptions were perfect... Thank you. 
By dta - Mar 9, 2011

A few months ago my Mother and I purchased the ribbon heart necklace and the teardrop ribbon necklace. Each necklace was engraved. I had Dad engraved on the front of mine with the date on the back of the necklace and my Mother had my Dad's initials on hers. I just received the pewter dome and It is beautiful as well. Michelle was great to deal with. Thank you! - March 02, 2011

I received my angel wing heart necklace and am EXTREMELY pleased with the quality and the delivery time. I have gotten compliments from everyone that has seen it. Memorial Gallery is extremely conscious of the delicacy of these things and serves the customer very well. I highly recommend them. - February 18, 2011


I ordered 4 necklaces and unfortunately one of them couldn't be opened, so I contacted the company and they were more than sympathetic and immediately sent out a replacement necklace without any questions. I appreciate the customer service I received in this sensitive time. 
By L - Sep 14, 2010


This transaction was painless, during a painful time. I purchased a biodegradable container so we could sink, rather than scatter, a close friend (and rabid San Francisco Giants fan) in McCovey Cove at AT&T Park. My container arrived on time and as promised, except the water-soluble bag wasn't in the package. I emailed them, and they responded immediately by overnighting the bag. I hope I don't have to make this kind of purchase any time soon, and I'm sorry you're doing it now. I do recommend Memorial Gallery for their reliable service. 
By Ronster - Aug 26, 2010


I was able to call their store, get questions answered to make sure I knew what I was purchasing. After placing my order, I received my urn in just a couple of days, well packaged so no shipping hassle. We are pleased with the quality and service. Thank yuo... 
By kittyd - Jul 23, 2010


Problem free, Great communication from the Memorial Gallery. They answered all of my questions before I even placed the order, then when I added something else on the delivery charge remained the same 
By TeriW - Apr 22, 2010


I was very impressed with the product. I purchased four "angel wings", My daughters were very delighted to have their brother with them at all times. The instructions were very easy to follow and I found it very comforting to prepare the wings to give to my girls.  
By W - Mar 8, 2010


Service was prompt , workmanship was excellent and after they made a minor substitution in my order, they returned my call and offered to correct the mistake in any way possible so that I would be completely satisfied. I would highly recommend Memorial Gallery. Rennie 
By RennieV - Jan 17, 2010


I unfortunatly had to return my item as it was too small and the remains where sealed before I had the chance to get my part. When I called the company they were very wonderful and understanding. I sent the ring back, which I love and was so pretty, and have already recieved my refund! Great warm company in a hard time. Thank you!! 
By MaryG - Dec 26, 2009


the product I ordered was out of stock, and they upgraded to another product. personally not something I would have chosen, but that they did this and did not charge me the difference was greatly appreciated 
By S - Dec 24, 2009


Memorial Gallery handled my items (and one returned item) with the utmost professionalism. One had a small defect and they replaced it ASAP without question. They provided guidance, suggestions and ideas to assist me with my selection – a tremendous help during this time of distress. It was much appreciated! Thank you. Ava 
By A - Dec 17, 2009


The experience was fine. Although, given the nature of the merchandise, I hope I never have to shop there again! 
By JenniferP - Nov 3, 2009

Just wanted to say thank-you it was so much better than I thought it would look like. Thanks for getting it out so fast for times like this we didnt need any-thing else to go wrong. Thanks again - July 06, 2009

Thank you Michelle, I'll be looking for them. You've really been a genuine person rather than just a company. I feel like we've been treated with the utmost respect and kindness. You were so compassionate and understanding. Thank you again for all you've done for us. Robyn June 29, 2009

Hi Linda. You are correct. It is beautiful! I took it to show my neighbor and neither she nor her husband could tell there were ashes in the pendant. You truly did remarkable work. I will cherish it always and I will only have to explain its origins if I feel up to it at any particular moment. It is exactly what I was hoping for. Thank you so very much. You should make the patriotic one be a standard choice. It is absolutely beautiful! I can’t thank you enough. I can’t wait to show my friends from the funeral home. They were anxious to see it after they transferred the ashes for me. Thank you for such a wonderful tribute for my husband and for the perfect timing! I think even Jack would whole- heartedly approve. Thank you. Dia - June 29, 2009

Dear Michelle & Brad, Just wanted to let you know that my necklace arrived today. It is beautiful! Regards Louise - June 03, 2009

Dear Linda, Thank you so much for this beautiful keepsake. I love wearing it! Sincerely, Eliza - May 31, 2009

Hi Michelle, I finally received my urn today and let me tell you its nothing like the one you have on-line it's much much better and very realistic too, it was worth waiting for, whom ever the artist is he or she did a beautiful job am very happy with. I'll be honest a was hesitant about ordering the one on-line because it didn't look real but there was not much to choose from with an iguana figurine; however, this one I received today is so real such detail work it's awesome, again many thank to everyone. Norma and Hubba - May 30, 2009


They were prompt and courteous to deal with would highly recommend them!! 
By PatriciaC - May 28, 2009

Linda, My pendant arrived on Tuesday along with the remaining ashes and I was so excited. It is absolutely gorgeous and everything I hoped it would be. Today I wore it to work and so many people complimented me on how lovely it was. I gave your email and the Memorial Gallery website to several people who wanted to do the same thing. They knew about the urn type pendents but not about the way you do it inside the glass. It feels more personal. Thank you so much for taking such good care of the ashes and making this lovely pendant that I will cherish for the rest of my life. Carol - May 27, 2009

My 45 year old brother in law passed away on the 21 of april and all my sister wanted was a cremation necklace.I was in charge of getting this out of a few sights I picked you the person who helped me was Michelle Bailey.UPS sent it to the wrong place. I just want to say that Michelle did above and beyond and was a pleasure to work with,and found the necklace and got it to me on time.Whatever you pay Michelle is not enough for the customer care she gives,and the heart was beautiful too,thanks. - April 11, 2009


Fast service and happy with product. 
By AndrewS - Mar 21, 2009

Linda, thank you! The pendant arrived safely and it is beautiful. I am sure my mother will be touched. I will be sure to recommend you to others. Blessings to you and yours during this season! Janice - December 07, 2008

It was received today, thank you it is beautiful! - December 05, 2008

Just to let you know my order arrived today Dec. 2 and I am very pleased with the two pendants. I've added my wifes ashes to them and sealed them up. My son and daughter will cherish them forever. Thanks so much, Ralph - December 02, 2008


Item exactly as described. Very satisfied, prompt delivery. 
By JeanneR - Nov 30, 2008

Thank you for our order. Both my girls love their fish pendants and wearing them gives them extra comfort when they need it. Also the handpainted keepsake urn is lovely. Your response to queries was efficient, sensitive and helpful and I would definitely recommend your services. Jenny - November 18, 2008

Michelle, I just wanted to say thank you for calling UPS and intercepting the package. I was able to pick it up at the main hub in the morning and gave it to the mortuary. It is a beautiful piece, I can't wait to get it back, it means so much to me. Anyway, thank you so much for all of your help. Sincerely, Cindy - November 16, 2008

I ordered and received my tear drop silver urn pendant (with snake chain) and followed the directions for gluing, etc. However, I must have been too sparing with the glue so the screw needed re-gluing. While I did that, I must have put too MUCH glue this time because the screw got bonded while not fully sunk. I had to unscrew it with much force, damaging the screw head and the screw would not sink flush anymore. I called to get a replacement screw and it couldn't have been 2 days when I received another whole piece. I was astonished. Handling the ashes and having the problems upset me greatly. It seemed sacred but was sullied by the gluing process and I was heartbroken but you really came through and I can't tell you how much I appreciate it. I linked my brother to your site and told him to purchase urn necklaces for his daughter and wife (his son passed 7 years ago). Having the ashes on me and reaching up to touch the warm smooth silver is more than comforting. Thank you so much, Melissa - November 15, 2008


They were awesome. There was some confusion in the order and they were very helpful and patient when figuring it out. Not that I wish to have to go through all this again in the to near future when it is time I will be contacting Memorial Gallery. Thank you for everything. Charity 
By Charity - Nov 13, 2008


I think the owner of this store couldn't be any nicer, they were extremely helpful and I would recommend this store to many of my friends., 
By debras - Nov 1, 2008

I got the clasp and circle rings, attached them to the bracelet and it fits wonderfully. I'm very pleased. Thank you so much for taking care of this in such a timely manner. You get four stars!!!! - October 31, 2008

Brad & Michelle, I just wanted to let you know that we received the urn. It helps us with our grief to know that our beloved Hope’s ashes are in such a beautiful urn. Our Veterinarian asked us were we purchased the urn so we gave her your website. Thank you for all your help! Philip - October 31, 2008

The cross I ordered from your company came Friday and we are very happy with it. It really appreciated by my son. It was his girlfriend that was creamated and her mother told him she would only open the urn once and if he didn't have it this weekend he was out of luck. Well it arrived right on time, and it it great, Thank you again God bless you all Corina - October 27, 2008

Hello Michelle I would just like to thank you for your products- everyone at her celebration of life welcomed the opportunity to record a memory, and the plantable seed card was greatly appreciated by all. Your packaging of the items was lovely and they arrived well on time. Many Thanks again! Ronda - October 15, 2008

Hi Michelle, I received Zoe’s urn last week and must say that I was stunned. It is so beautiful and perfect! After 5 minutes of crying, I smiled at the amazing likeness to Zoe’s face (and even one of her famous facial expressions). Truly unbelievable. Thank you so much for all of your kindness and please give a special thanks to the artist, a very talented individual. You both made my heart smile and will for years to come. Cheryl - October 13, 2008

Michelle, Rec'd the teardrop yesterday, larger than I expected. My husband's photo & a few of his ashes fit perfectly. Love it & thank you for the suggestion. Regards, Dalana - October 03, 2008

Oh I am so happy I received the package and everything seems to be there. I will be filling it on the 19th of this month. I will tell you how it goes. Thank you very much. I will advise all my friends to use you services. I had a great experience with you. You are very nice people to work with. G-d Bless you all.. Thanks, Linda - October 02, 2008

I would just like to say thank you for your prompt dispatch of my order. It was received today. I brought this for my daughter her son Noah who was 28mth passed on August 20 this year. It is as lovely as I hoped it would be. It will be worn with much love. Again many thanks October 01, 2008

Hi again, We received the bookmark yesterday and it's beautiful. Thanks ever so much. My mum has had endless lovely comments about her pendant. I will be reccomending you. Thanks again, Julie - September 24, 2008

Hi Brad and Michelle, We would like to thank you very much for your kindness and cooperation. It was a true pleasure doing business with you. The urn is beautiful. Rhonda and Rob - September 05, 2008

I just received my order and i cant thank you enough with all the trouble I have had with other companies your customer service was very good and the package arrived very fast and is very beautiful thank you thank you you have made a difficult experience much easier Sincerely Sandy - September 04, 2008

Dear Michelle, Just received the urns. Thank you so much for your outstanding service and kindness. You made a very difficult time easier. Again thank you so much. Have a wonderful weekend. Warmest regards, Edla - August 29, 2008

We recently ordered and received the heart urn for our precious baby granddaughter who passed away just after birth. You are wonderful and the little engraved hearts and the sympathy card you sent for my daughter and her husband touched our hearts so much. Thank you for your tender hearts and concern. Linda - August 16, 2008


Quick delivery. Wish there were more options on the bracelets. 
By Anonymous - Jul 17, 2008


very professional and great quality! I would recommend this to a friend 
By Anonymous - Jun 24, 2008


THEY WERE THE ABSOLUTE " BEST ". I WOULD RECOMMEND THEM TO ANYONE.THEY HAVE REALLY FAST DELIVERY, AND GREAT COMMUNICATION. THE PRODUCTS I PURCHASED WERE VERY NICE AND THE PRICES ARE REASONABLE. 
By Anonymous - Jun 24, 2008


I was very impressed with their customer service and would buy from them in the future. 
By Anonymous - Jun 17, 2008


recieved very quickly and love the product. thanks holly lemon 
By Anonymous - Jun 3, 2008


Very Pleased 
By Anonymous - Mar 5, 2008


About five minutes after i placed my order with memorial gallery, someone called to confirm my order. i was somewhat surprised that someone had called. The reasons i picked memorial gallery was that i to pay no shipping or taxes. Also, their prices were lower than other sites that did not include free shipping. if the need should arise again i would buy again from memorial gallery. thank you for making decisions at a diffiucult time easier. 
By Anonymous - Mar 2, 2008


Michelle is absolutely awesome. She is very thorough and is very compassionate. She took the time to call me to make sure that I was understanding a question that I had asked. Her business is absolutely perfect for a person of her caliber. I would recommend doing business with the company any time. The prices are a third of the cost of the local funeral home... Thank you, Tammy Sneddon 
By Anonymous - Feb 7, 2008


Easy website to use. High quality merchandise. Timely shipping and recipt.  
By Anonymous - Feb 7, 2008


quick smooth transaction/ 
By Anonymous - Jan 9, 2008