Returns * Money-Back Guarantee * 100% Satisfaction Guarantee

Price Guarantee
If you find any of our cremation urns, funeral urns, biodegradable urns, cremation jewelry, cremation urn jewelry, wood urns, glass urns, metal urns, custom urns or any other products we offer we offer at any other retailer, online or local, at a lower price, we will beat the price by 5%. Just send us the website link or other contact information of the retailer. This offer remains in effect for 30 days after you receive your urn. Just call us at 206-829-8000 or email us at service@memorialgallery.com.

Returns/Money Back Guarantee
Our guarantee is simple. The quality and workmanship of our cremation urns, funeral urns, biodegradable urns, cremation jewelry, cremation urn jewelry, wood urns, glass urns, metal urns, stone urns or any other products we offer will meet or exceed your expectations or we will completely refund your money less any shipping costs. Simply let us know of your intention to return within 30 days of your receipt of the urn and we will provide you with an approval email. Due to the valuable and delicate nature of our urns, we require that you return it to us in the original packaging. While damage rarely occurs when shipped in this specially designed original packaging, we highly recommend that you purchase shipping insurance. The urn is your responsibility until we receive it back in our warehouse in undamaged condition. Engraved items and custom orders of course cannot be refunded.

Return Address:

Memorial Gallery, Inc.
2116 N. 122nd St.
Seattle, WA 98133-8524